Competitive Pressures - Businesses need to respond to market signals much faster than ever before, which places significant stress on traditional methods of market research and competitive intelligence. |
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Business Pressures - Market research budgets are shrinking, and outsourcing competitive intelligence produces a lot of data, but little intelligence. |
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IT Pressures - Internal IT efforts center around business intelligence, which is designed for managing operational information within the company. Combine this with an IT landscape littered with project failures, and the value of IT to the marketer becomes negligible. |
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Technical Pressures - Market intelligence requires handling unstructured, uncontrolled data, which is not good for traditional methods like ETL, data warehousing, messaging or information integration. Search, today’s most common method for technically gathering information from outside a company’s walls, is often not smart enough to gather anything more than raw data. |
Business Intelligence collects data within enterprises, from internal systems and processes, producing metrics for internal, operational decision making. |
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Information services and custom market research provide packaged data sets that represent an external viewpoint. What marketers need is a hybrid of both approaches - the power and customization of business intelligence with the external viewpoint of information services. Market intelligence closes that gap. |